🛡️ Privacy Policy

Effective Date: 24 June 2025
Business Name: Review Rise
Website: reviewrise.co.uk
Contact Email: [email protected]
Jurisdiction: United Kingdom (UK GDPR)

1. Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and store your information through our website and services.

2. What We Collect

When you:

Book a call or

Submit a contact form

We collect:

Name

Email address

Phone number

Message (from contact form only)

3. How We Use Your Data

We use this data to:

Contact you to confirm, reschedule, or follow up on booked calls

Respond to enquiries

Provide requested services

We do not use your data for unsolicited marketing or share it with any third parties except our service provider (GoHighLevel) who powers our website and CRM.

4. Data Storage & Access

All data is securely stored on GoHighLevel servers. Only Review Rise team members may access it. GoHighLevel acts as our Data Processor, storing information within secure cloud infrastructure. Data may be stored or processed outside the UK/EU, but only under GDPR-compliant safeguards such as Standard Contractual Clauses or the EU–US Data Privacy Framework.

5. Cookies & Tracking

Our website uses cookies via GoHighLevel. These include:

Essential cookies: Required for the site to function

Analytics cookies: Help us understand how visitors use our site

Advertising cookies: May be used for tracking via tools like Facebook Pixel or Google Analytics

When you visit our site, a cookie banner allows you to:

Accept essential cookies only

Accept all cookies

Reject non-essential cookies

If you reject non-essential cookies, tracking tools will be disabled. You can update your cookie preferences at any time through your browser settings or by clearing your cookies.

6. Your Rights (GDPR)

Under UK GDPR, you have the right to:

Access a copy of your personal data

Request correction or deletion

Restrict or object to processing

Withdraw consent

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We keep your personal data only as long as necessary to provide our services or meet legal obligations. If you request deletion, we will remove your data from our systems unless we are legally required to keep it.

8. Updates to This Policy

We may occasionally update this Privacy Policy. If we make significant changes, we will notify you directly or post an update on our website.